Frequently Asked Questions

Microwave

  1. Scoop 1/3 cup ChiChi into microwave safe bowl
  2. Add 3/4 cup milk or water, stir
  3. Microwave for 1.5 minutes, stir, and microwave for 1.5 more minutes
  4. Say 3 things you are grateful for!
  5. Stir and add more liquid if needed

Stove

  1. Scoop 1/3 cup ChiChi into small saucepan
  2. Add 1 cup milk or water, stir
  3. Heat on medium until bubbling
  4. Reduce heat to low and cook for 2-3 more minutes until soft
  5. Stir and add more liquid if needed

You can also make a bunch of savory and sweet recipes with ChiChi!m Check them out here!

Compared to oats, chickpeas naturally have 60% more protein, 33% fewer net carbs, more fiber, and are low glycemic.

High protein and low sugar is important for sustainable energy. If you eat ChiChi, you won't get a sugar crash, and are energized all morning! 

Learn more about why chickpeas here

While ChiChi is not officially gluten-free certified, we take extensive precautions to treat any gluten-containing ingredients as top-priority allergens. Our process includes a thorough cleaning of all machinery, ATP testing, and specialized gluten protein swabs to ensure that our production lines are meticulously cleared of any gluten residues.

The nutrition labels for each flavor is included the product photos on our shop page.

ChiChi is made with simple ingredients, and is plant-based, dairy free, and GF.

ChiChi Satisfaction Guarantee

At ChiChi, we take pride in the high quality and unique appeal of our chickpea hot cereal and strive for every customer to have a positive experience. If, for any reason, you're not fully satisfied, we're committed to making it right.

Returns

If you find yourself not completely in love with your first order at ChiChi, we're here to support you with a refund. We accept returns on your first order of up to 4 bags, provided the request is made within 30 days from the order date.

To initiate a return, please email us at contact@chickpeaoats.com with your order number and reason for return.

There’s no need to send the product back to us. Once your return request is approved, we’ll process your refund minus a $9 return service fee.

Refunds (if applicable)

Once your return request is approved, your refund will be processed, and a credit will automatically be issued to your original method of payment within the standard processing time.

Late or Missing Refunds (if applicable)

If you haven't received your refund yet, we recommend:

  1. Checking your bank account again.
  2. Contacting your credit card company, as processing times may vary.
  3. Reaching out to your bank, as refunds can take additional time to be posted.

If you've completed these steps and still haven't received your refund, please contact us at contact@chickpeaoats.com.

Exchanges (if applicable)

We only replace items if they arrive defective or damaged. If you need to exchange an item for the same product, please email us at contact@chickpeaoats.com.

Yes! ChiChi is manufactured in a peanut-free facility.

Click here to access your personal login. If you have an issue contact us at contact@chickpeaoats.com

Yes! Our chickpeas are tested to ensure they are glyphosate-free!